State Farm® Insurance Agent Buster Nelson
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Linda Woods
June 25, 2026
"Baylee Morin was my agent with State Farm who handled my auto auto insurance with prestige. I highly recommend them."
"Thank you, Linda, for sharing your positive experience with Baylee Morin. It's wonderful to hear that your auto insurance needs were handled with such care and professionalism. Your recommendation means a lot to us, and we're glad to have you as a valued customer."
Autumn Rice
June 24, 2026
"Laniya was amazing and very helpful in starting a new insurance policy at a much better rate than my old insurance provider. State farm is lucky to have such a personable, yet professional, woman working for them! Thank you for making it so quick and easy to save!"
"Thank you for sharing your experience with us. It's wonderful to hear that Laniya was able to assist you in starting a new insurance policy at a better rate. We're proud to have team members who are both personable and professional. We're glad the process was quick and easy for you. Your feedback is greatly appreciated!"
Carly Underwood
June 18, 2026
"So thankful for Cecely! I jut moved to the area and tried to move my insurance to VA with another company I was with. It was such a terrible experience I knew I needed to switch. My sister referred me to Buster Nelson State Farm and Cecely was BEYOND amazing! She made the process so easy and explained every line of coverage to me. I wish every company in every industry had a Cecely!"
"Thank you so much for sharing your experience, Carly. It's wonderful to hear that Cecely was able to make your transition to Virginia smooth and stress-free. We take pride in ensuring our clients understand their coverage, and it's great to know Cecely exceeded your expectations. Your feedback is truly appreciated, and we're delighted to have you as part of our State Farm family."
Lynette Muller
June 18, 2026
"Absolutely Phenomenal Service!
I cannot recommend Cecely highly enough! I recently worked with her to transition my personal auto policy and establish a brand-new business policy, and the entire experience was flawless.
Moving policies and setting up commercial insurance can easily become overwhelming, but Cecely made it completely seamless. She is incredibly knowledgeable, proactive, and meticulous with the details.
Her communication is stellar and her dedication to her clients is unmatched. If you are looking for an insurance agent who is sharp, reliable, and genuinely cares about delivering top-tier service, look no further than Cecely. She has earned a lifelong client with me!"
"Thank you so much for sharing your experience! It's wonderful to hear how Cecely made the process of transitioning your personal auto policy and setting up a new business policy seamless. Her dedication and attention to detail truly shine through in your feedback. We're delighted to know that her proactive approach and stellar communication have left such a positive impression. Your kind words and trust mean a lot to us, and we're grateful to have you as a lifelong client."
Ryan Ware
June 16, 2026
"Cecely was excellent to communicate with and answered all of my questions concerning business insurance for my new small business. She reviewed the policy thoroughly and educated me on why each of the things on my policy were important for my business. Highly recommended working with Cecely and State Farm!"
"Thank you, Ryan, for sharing your positive experience with Cecely. It's great to hear that she was able to assist you effectively with your business insurance needs and provide valuable insights. Your recommendation means a lot, and we're glad to have been a part of supporting your new small business."
Bill Beck
June 15, 2026
"Friendly, helpful, and efficient folks who understand what we need and, by the way, offer the best prices."
"Thank you, Bill, for sharing your positive experience with us. It's great to hear that our team was able to meet your needs with friendly and efficient service. We're glad you found our prices competitive as well. Your feedback is truly appreciated and motivates us to continue providing excellent service."
Wayzz EX
June 11, 2026
"Laniya was very sweet and understanding and made sure I was taken care of!"
"Thank you for sharing your experience with Laniya. It's wonderful to hear that she was sweet and understanding, ensuring you were well taken care of. Your feedback is greatly appreciated and will be shared with the team. We're delighted to know that we could meet your expectations."
Olivia Saunders
June 2, 2026
"I can’t say enough great things about Laniya and her team at State Farm. From day one, she has been professional, knowledgeable, responsive, and genuinely committed to helping me find the right coverage for my needs. She takes the time to explain everything clearly, answers questions with patience, and makes what can often be a confusing process feel simple and stress-free.
What truly sets Laniya apart is her exceptional customer service. She goes above and beyond to ensure her clients feel valued and supported, and it’s clear that she genuinely cares about the people she serves. Whether it’s reviewing policies, finding savings opportunities, or helping navigate a claim, she consistently delivers outstanding service with a personal touch.
If you’re looking for an insurance agent who is trustworthy, attentive, and dedicated to her clients, I highly recommend Laniya. Working with her has been an excellent experience, and I’m grateful to have her!
Keep shining Queen 👑💅🏼"
"Thank you so much for sharing your wonderful experience with Laniya and her team. It's fantastic to hear how professional, knowledgeable, and responsive they have been in assisting you with your insurance needs. Your kind words about Laniya's exceptional customer service and her dedication to making the process simple and stress-free are truly appreciated. We're delighted to know that she has made such a positive impact and that you feel valued and supported. Your recommendation means a lot, and we're grateful to have you as a client."
Keri Rakoce
May 29, 2026
"Buster Nelson and team provide exceptional customer service. They are knowledgeable, responsive, and genuinely care about their clients. If you're looking for an insurance team that is professional, trustworthy, and easy to work with, I highly recommend them."
"Thank you, Keri, for sharing your positive experience with Buster Nelson and the team. It's wonderful to hear that you found our service exceptional and that our team's knowledge and responsiveness made a difference for you. Your recommendation means a lot to us, and we're grateful for your trust."
Enrique Cerna
May 29, 2026
"Agent Laniya was very helpful and professional. She provided me with many options and was able to answer questions I had. Very nice speaking to her making this process easy and smooth."
"Thank you, Enrique, for sharing your positive experience with Laniya. It's great to hear that she was able to assist you effectively and make the process smooth. Your feedback is greatly appreciated and will be shared with the team."
Kristie McCary
May 28, 2026
"What a delightful and helpful experience we had with Laniya! We switched our policies and saved so much! She was informative, friendly, and made the whole process SO easy! We are so thankful that we stopped in!"
"Thank you, Kristie, for sharing your experience with us. It's wonderful to hear that Laniya was able to assist you in such a positive way and help you save on your policies. We're glad the process was easy and informative for you. Your feedback is greatly appreciated, and we're grateful you chose to stop by."
Kiki Addo
May 14, 2026
"Just changed over to Buster Nelson State Farm and Laniya was amazing!!! These are the best prices I have seen so far and the coverages are so great, even the add ons! I’m so excited for this lifetime journey with State Farm. I’m bundling everything with them moving forward!"
"Thank you, Kiki, for sharing your experience with us! It's wonderful to hear that Laniya made such a positive impression and that you're pleased with the prices and coverage options. We're delighted to have you as part of our State Farm family and look forward to supporting you on this journey. Bundling everything with us is a great choice, and we're here to ensure you continue to receive the best service possible."
Aggie White
May 5, 2026
"I’m really happy with Statefarm. They’re helpful, responsive, and made everything simple when I needed assistance.
Affordable rates and excellent customer service. Very satisfied so far. =)"
"Thank you, Aggie, for sharing your positive experience with us. It's wonderful to hear that you found our team helpful and responsive. We're glad we could make things simple for you and that you're satisfied with our rates and service. Your feedback is greatly appreciated and motivates us to continue providing excellent service. "
Amanda Morton
April 21, 2026
"We have been with Buster 30(+) years, and we appreciate him so very much! You are the BEST! Thank you for all you do!
Cecely, thank you for your professionalism, knowledge, dedication, and calming demeanor! We appreciate all you do us!"
"Thank you, Amanda, for your kind words and for being with us for over 30 years. It's wonderful to hear that you appreciate the service provided by Buster and Cecely. Your feedback about their professionalism and dedication means a lot to us. We are grateful for your continued trust and support."
Kelsey
April 21, 2026
"Cecely was incredibly helpful in switching my insurance after having moved here from NY. Highly recommend her!"
"Thank you, Kelsey, for sharing your positive experience with Cecely. It's wonderful to hear that she was able to assist you effectively with your insurance needs after your move. Your recommendation means a lot to us, and we're glad to have you as a valued customer."
Victoria Alsop
March 30, 2026
"Worked with Baylee, she is so professional and handled everything in a timely fashion. 10/10 would recommend to anyone! Service is outstanding."
"Thank you, Victoria, for sharing your experience with us. It's wonderful to hear that Baylee provided you with professional and timely service. Your recommendation means a lot, and we're delighted to know you found our service outstanding. Your feedback is greatly appreciated."
kaaay marie
March 25, 2026
"I downloaded the app. I made a claim, the app was so easy and helpful to navigate throughout the entire process. The app gives you updates about your claim. It is also easy to use to pay your insurance bill. Overall I give the app at 10/10"
"Thank you for sharing your experience with the app. It's great to hear that you found it easy to navigate and helpful throughout your claim process. We're glad the updates and payment features met your needs. Your feedback is greatly appreciated!"
Stephanie Griffin
March 23, 2026
"LANIYA was the best of the best. I never have time to talk on the phone and she took my information for back to me I paid and I was done. Thank you LANIYA for speaking with me about renters insurance and getting my policy started."
"Thank you, Stephanie, for sharing your experience with us. It's wonderful to hear that Laniya was able to assist you efficiently with your renters insurance. We appreciate your kind words and are glad to have you as a valued customer. If there's anything else you need, feel free to reach out."
Ashley Thomas
March 17, 2026
"We have been customers for over 20years and absolutely can not say enough good things about this office. The entire team is super responsive and makes sure our insure needs are met. We appreciate this team’s hard work and feel safe knowing they have us covered!"
"Ashley, Thank you for the great review. Our team strive to go above and beyond for our customers on a daily basis."
Lonnie Ellis
March 13, 2026
"Lanaya, and everybody at your office has been excellent."
"Thank you, Lonnie, for sharing your positive experience with us. It's wonderful to hear that Lanaya and the team have been able to provide excellent service. Your feedback is greatly appreciated and motivates us to continue delivering the best support possible."
gamer goop
February 9, 2026
"Great service very nice and amazing people"
"Thank you for your wonderful feedback! We're delighted to hear that you had a great experience with our team. Providing excellent service is our top priority, and it's rewarding to know we met your expectations. We appreciate your support and look forward to assisting you with your insurance needs in the future."
Jim Burdan (Madone08)
January 29, 2026
"State Farm is the worst insurance company for home and auto. I have far too many complaints to list. Buster Nelson does absolutely nothing to help his customers. The roof on my house was in catastrophic shape. SF denied the claims multiple times! I had to pay $25K out of pocket, and SF dropped my insurance. Due to the multiple claims, I could not find another insurer."
SP
January 28, 2026
"Laniya assisted me with setting up car insurance for the first time and was extremely helpful. I had lots of questions while also not having all my details in order prior to our call, but she was very patient and communicative with me. She then transferred me to Cecely in the Finance Dept to get a life insurance policy, so I’m excited to start that process with her too. Great ladies with great energy and a lot of good information. Originally planned on getting insurance just to fulfill the deadlines I have at hand and change it later - but I think I’ll stay put with State Farm."
"Thank you for sharing your experience with us. It's wonderful to hear that Laniya was able to assist you effectively with setting up your car insurance and that her patience and communication made the process smoother for you. We're also glad that Cecely in the Finance Department is ready to help you with your life insurance policy. It's great to know that the team's energy and information have made you feel confident in staying with State Farm. Your feedback is greatly appreciated, and we're here to support you with any future needs."
Shelly Persaud
January 23, 2026
"I was getting car insurance for my new car and Baylee recommended that I look into the home and auto bundle. Thank the heavens for her because I’m saving so much money from switching home insurance companies."
"Thank you for sharing your experience, Shelly. It's wonderful to hear that Baylee was able to assist you in finding a bundle that offers such great savings. We're delighted that you're pleased with your decision to switch and that you're benefiting from the home and auto bundle. Your feedback is greatly appreciated, and we're here to help with any future insurance needs."
Robert Belcourt
January 16, 2026
"Laniya was wonderful to work with on new policies. She spent a great deal of time on the phone with me, getting all the details right. I really appreciate it!"
"Thank you for sharing your experience, Robert. It's great to hear that Laniya provided such attentive service while helping you with your new policies. We appreciate your feedback and are glad to know you felt well taken care of. Your satisfaction is important to us, and we're here to assist with any future needs."